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Support

Stuck on something? We’ll help you sort it.

Email us

For bugs, billing, account questions, or feature requests — the fastest way to reach us is email. A real person will reply, usually within one business day.

brainspillsupport@scarabcrafts.com

Quick answers

How do I record my first brain-dump?

Open Brainspill. Tap the large record button in the centre of the main screen. Talk freely — ramble, repeat yourself, change your mind. Tap the button again to stop. The app will spend a moment extracting tasks and then drop them into your list.

You can also say “Hey Siri, brainspill” to start a recording hands-free.

Why can’t I record any more today?

The Free tier includes one 2-minute spill per day. If you’ve hit the cap, it resets at midnight in your local timezone. Upgrade to Pro for 2 hours per day in sessions of up to 30 minutes, or Max for unlimited recording in sessions of up to 2 hours.

How do I sync my tasks to Apple Reminders?

Open Brainspill, go to Settings → Sync → Apple Reminders, and toggle it on. The first time you do this, iOS will ask for permission to access Reminders. Tasks then mirror into Reminders and sync both ways — Brainspill has its own list, and you can choose which of your other Reminders lists to mirror too. From there they sync to your other Apple devices through iCloud.

Reminders sync is included on every tier, including Free.

Where are my tasks stored?

Locally on your iPhone, in an encrypted SQLite database inside the Brainspill app sandbox. Tasks are not uploaded to any Brainspill server — we don’t operate one. If you turn on Apple Reminders sync, copies are also written into the iOS Reminders app, which Apple may sync to your other devices via iCloud.

Is my voice sent to the cloud?

No. Audio is transcribed on your iPhone using Apple’s on-device speech recognition, and the audio is discarded after the session. On iPhones that support Apple Intelligence, task extraction runs on-device too — on every tier — so nothing leaves your phone at all. When cloud extraction is needed (older devices, or long transcripts), only the transcribed text is sent, and only after you consent once.

How do I cancel my subscription?

All Brainspill subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name at the top, then Subscriptions. Find Brainspill in the list and tap Cancel Subscription. You’ll keep access until the end of the current billing period.

How do I get a refund?

App Store purchases are refunded by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Brainspill purchase, and submit a refund request. Apple decides each request on a case-by-case basis.

I lost my Pro / Max access on a new phone. How do I get it back?

On the new phone, sign in with the same Apple ID you used to subscribe, install Brainspill, then tap Restore Purchases on any paywall. Your subscription will reattach automatically.

The AI got it wrong. What do I do?

Tell it. Tap the orb and say something like “that’s not a task” or “the dentist is Thursday, not Friday” — Brainspill rewrites the list to match. The AI is good but not perfect, so this is the fast way to course-correct.

If you’d rather fix it by hand, tap any task to edit or swipe to delete. If a particular phrase consistently trips the AI up, email us a quick description and we’ll add it to the test set.

How do I delete all my data?

Delete the Brainspill app from your iPhone. That removes the local database and all stored tasks. To also remove tasks that were synced to Apple Reminders, delete them inside the iOS Reminders app. See the Privacy Policy for full detail.

Which iPhones support Apple Intelligence on-device extraction?

iPhone 15 Pro, iPhone 15 Pro Max, the iPhone 16 family, and newer, running iOS 26 or later, with Apple Intelligence enabled. On those devices, task extraction runs fully on-device on every tier. Older devices fall back to cloud AI for the extraction step (audio always stays on-device, regardless).

Is there an Android version?

Not yet. Brainspill Phase 1 is iOS only. Android is on the roadmap once the iOS experience is dialled in.

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The only ADHD task app where the keyboard is optional.

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